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Freedom of Information FOI Training: All you need to know

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Freedom of Information training covering all you need to know about FOI.

New to Freedom of Information (FOI) and not sure how to manage requests under the Freedom of Information Act 2000? Want to understand what the purpose of freedom of information act is or who does the freedom of information act apply to? Or are you looking at raising the profile of the freedom of information process in your place of work? Then this one day Freedom of Information FOI training course is the right one for you. 


Freedom of Information Training Course Overview

This one day course will help you understand, what is the freedom of information act 2000, the purpose of freedom of information act, who does the freedom of information act apply to, what is a freedom of information request and how to manage requests efficiently, logging requests and how to respond to the them.

Following on by freedom of information act exemptions and how to identifying and apply them. The process around internal reviews, tribunal cases and appeals.

At the end of the course you will have a Freedom of information act 2000 summary to support the development of policies and process. How to improve processes and have good working relationships with colleagues. Consequences of breaching the freedom of information act 2000.

Who should attend?

This course is for new and existing Freedom of Information Administrators, Officers and Managers or a professional that has experience of the role. Delegates might also include Information Governance Professionals or their deputies, or anyone working in support of the Freedom of Infomation Officer role. 


FOI Course Programme

9.15 - 9:30Refreshments and Registration
9.30 - 10:00Welcome Aims & Objectives
Exercise: What do you know about FOI?
10.00 - 11:30History of FOI - Background to law, who it applies to including wholly owned companies, who can use FOI.
Right to be informed – what does this mean? What the requesters rights are, what you actually have to tell the requester
What information is subject to FOI?
Obligations: Publication Scheme, Confirm or Deny
Who can make a request and how
How to identify a request
Exercise: Valid requests
Duty to provide advice and assistance
Is there a cost - limits. Discussing time limits 18 hours unless Parliament where it is 24 hours
Exercise: Calculating Costs
Duty to transfer requests to others if not you!
Exercise: What do we do with these requests?
Refusing Requests Overview of 5 main reasons - Not Held, Vexatious, Repeated, Cost Exceeds, Exemptions apply
What you need to say in a refusal notice
What constitutes a vexatious request, what are the tests?
How to distinguish between vexatious and repeated; repeated test
11.30 - 13:00Exemptions – types 8 Absolute exemptions; 16 Qualified exemptions plus the s25 certificates
Absolute Exemptions
Qualified Exemptions
Scenario: An exemption applies
Public Interest Test (PIT) What this is and how to undertake
Exercise: Applying the PIT
13.00 - 13:30Lunch
13.30 - 14.30 Exercise: Refresh morning's learning: Missing Words Exercise
Guidelines and what happens next?
S45 Code of Practice
S46 Code of Practice
Complaints – Internal Reviews
Scenario: Request for Internal Review
ICO process and actions
Appeals and Tribunals
14.30 - 16.00Governance
Logging requests
Handling requests
Replying to requests
Policies and Procedures
Tenders, Bid information and Contracts
Scenario: Tender Awarded
Access to Deceased records
Salaries and Expenses
"Other legislation – EIR and GDPR/DPA2018
Learning from Decision Notices
Training and Staff Awareness
16:00 - 16:30Summary and close
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  • A good course which has really helped me to cement the basics of freedom of information. Would highly recommend
    Healthcare Provider
  • Practical scenarios were great. I really enjoyed the cost calculation exercise. The course trainer was really knowledgeable. Great day, thank you.
    FOI Officer - NHS CCG

Who are our FOI Trainers?

  • Liz Taylor has worked with information governance, data protection and other information-related legislation since 1998. Predominantly working in the public sector, Liz has developed extensive experience of the practical application of data protection and freedom of information laws across the UK providing both consultancy and training services. Liz has also supported a number of organisations with the implementation of records management legislation in Scotland. Liz provides services as a Data Protection Officer and is currently studying a PhD at Dundee University looking at the role of the Data Protection Officer. She is also approved to deliver both the BCS Foundation and Practitioner Certificates in Data Protection, and is also experienced in developing and delivering training materials for customised in house courses as well as certificated qualifications.

    Liz Taylor
    Trainer & Consultant
  • Debbie is a passionate and motivated information governance professional with more than 34 years’ experience in the Public Sector.

    Debbie Topping
    Trainer & Consultant
In House FOI Training - Also Available

Leadership Through Data provide bespoke training courses that are custom made to your needs. Bespoke courses provide an exclusive learning and development opportunity which is cost effective.

All prices include the attendance of 15 delegates, a course workbook, additional reading, slide handouts, an LTD delegate folder, a pen and a CPD certificate. If booked in advance, we offer a 4 week after care package.

If you did not find the course you are looking please contact us and we can discuss and design the right course for you. For a no obligation quote, email or call 07931566007 or 01206 807267

Q & A

When will I be advised of the venue location?

Exact location are sent out via email, two weeks before the course, we would therefore advise you not to book accommodation until the venue is confirmed.


What happens if the course is cancelled?

We will always offer you another course date, to ensure you don’t miss out however, if you are unable to attend further dates, we will offer you a refund. See full terms and conditions.


Do you offer any course discounts?

Yes we offer a 10% discount if you book multiple people from the same organisation, at the same time.

Will I get a recognised qualification?

As part of our accreditation with the CPD accreditation group, you will receive 6 CPD points for each course attended.