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Meet the Team
Meet the Team
Trainers and Consultants

Ralph
O’Brien 

Trainer & Consultant 

Ralph has spent nearly two decades working at the intersection of privacy, security and risk management. He believes good information governance adds business value to achieve business objectives and return on investment. His key passion is in using his knowledge of privacy laws and information governance standards to help businesses develop and grow, engaging stakeholders, and delivering complex projects within the information governance sphere.  He is an experienced speaker and thought leader, speaking at IAPP, NADPO, IRMS, BCS, Data Protection Forum and other conferences and has strong Information Security training and consultancy background, specialising in ISO/IEC 27001.Ralph is a trusted advisor on Global Privacy and Security compliance, practices and management. 


 

Debbie
Topping 

Trainer & Consultant 

Debbie is a passionate and motivated information governance professional with more than 34 years’ experience in the Public Sector.She has extensive experience and qualified knowledge of information governance legislation including the Data Protection Act, Freedom of Information Act, Environmental Information Regulations, Regulation of Investigatory Powers (RIPA) Act 2000 and not forgetting GDPR.A qualified FE/HE lecturer and a trainer, Debbie has delivered IT and IG training courses to a wide range of organisations and believes that you can’t beat practical training and discussions to support learning.


 

Reynold
Leming

Trainer & Consultant 

Reynold Leming is an experienced information governance professional who has worked within the document and records management industry since 1995. He has acted as lead consultant on numerous information management projects within the private, public and voluntary sectors, combining his experience with excellent written and verbal communications skills. He has also developed and delivered a range of training courses and frequently speaks on Information and Records Management at conferences and various industry forums. Reynold has particular skills in developing Information and Records Management policies, procedures and processes for both physical and electronic records. He also has wide knowledge of the Electronic Document and Records Management (EDRM) / Enterprise Content Management (ECM) technology and its specification, procurement and implementation. Reynold sits on the Executive and is Vice Chair of the UK and Ireland Information and Records Management Society.
Liz
Taylor

Trainer & Consultant 

Liz Taylor has worked with information governance, data protection and other information-related legislation since 1998.  Predominantly working in the public sector, Liz has developed extensive experience of the practical application of data protection and freedom of information laws across the UK providing both consultancy and training services. 

Liz has also supported a number of organisations with the implementation of records management legislation in Scotland.  Liz provides services as a Data Protection Officer and is currently studying a PhD at Dundee University looking at the role of the Data Protection Officer.  She is also approved to deliver both the BCS Foundation and Practitioner Certificates in Data Protection, and is also experienced in developing and delivering training materials for customised in house courses as well as certificated qualifications.
Graham
Snow

Trainer & Consultant 

Graham Snow has jokingly taken to calling himself an Information Shepherd. With a diverse career in Information Management Consultancy, Data Architecture, and as a former local authority Records Manager, it’s easy to see why he’s trying to keep it light. Graham started his career in IT, building systems and training users. It’s here that he developed a passion for communicating technical and specialist ideas in an accessible and fun way. He loves to teach and engage people in subjects they may never before have found exciting. This carries over into his passion for regularly presenting at conferences and events, and to teaching coding to kids of all ages. He has extensive experience delivering Records Management projects and strategy to central government, local government, NGOs and the police, before finding a home in the higher education sector at the University of Hertfordshire. Graham has 15 years of experience in EDRM systems (including OpenText, TRIM and SharePoint), and in helping organisations to move Records Management forwards in practical ways, especially under difficult circumstances.  He specialises in developing Information Asset Registers and Retention Schedules, as well as scanning and digitisation projects.


 

Dr Inga
Kroener

Trainer & Consultant

Inga has over 12 years’ experience working in the area of data protection and privacy in relation to new and emerging technologies. She enjoys bringing what some may deem to be a ‘dry’ subject to life through consultancy and training. She is able to translate complex data protection issues into clear and understandable language; to enable clients to make informed business decisions in relation to data protection.

She has experience of working with a range of public and private sector clients, including: tech start-ups, charities, multi-national organisations, Non-Governmental Organisations, and financial services organisations.   She has publications in peer-reviewed journals, including papers on privacy by design (PbD), privacy impact assessments (PIAs), and data protection regulation at the European level. She is a member of the Surveillance Studies Network (SSN) and the European Association for the Study of Science and Technology (EASST).

She is a member of the National Association of Data Protection & Freedom Of Information Officers (NADPO). She is also an ethics reviewer for the European Commission for large funding proposals under Horizon 2020.
Thom
Langford

Trainer & Consultant 

Thom is a strategic Information security Consultancy that focuses on Virtual CISO, strategic business alignment and public speaking/advocacy for hire. 


As Chief Information Security Officer of Publicis Groupe, Thom was responsible for all aspects of information security risk and compliance as well as managing the Groupe Information Security Programme. Additionally, the role was responsible for business continuity capabilities across the Groupe’s global operations.


Having successfully built security and IT programmes from the ground up Thom brings an often opinionated and forward-thinking view of security risk, both in assessments and management, but is able to do so with humour and pragmatism (mostly).


An international public speaker and award winning security blogger, Thom contributes to a number of industry blogs and publications. Thom is also the sole founder of Host Unknown, a loose collective of three infosec luminaries combined to make security education and infotainment films.

Lorna
Gratwick 

Trainer & Consultant 

Lorna is a law graduate turned SharePoint and Office 365 Consultant and has a particular interest in development and customisation work. With over eleven years SharePoint experience within the NHS she has acted as lead consultant on numerous development projects, including records management, freedom of information and information governance.

Her training skills were developed with the National Institute of Health Research and she has developed and delivered a range of training courses to Data Managers and SharePoint users. Lorna has a human approach to her work and enjoys breaking down technical details into understandable language. She is very passionate about her subject matter.  

Her spare time is spent working for local community groups, which includes writing up press releases for them and managing their social media presence.
Frank
Rankin

Trainer & Consultant 

Frank Rankin is an information governance professional with over a quarter of a century of experience in records management, data protection and freedom of information. He has worked in the NHS, central government, local government and higher education sectors. A Fellow of the Information and Records Management Society, Frank has served as a member of the Scottish Records Advisory Council and as a visiting lecturer at the University of Glasgow. Since 2016 he has been a freelance trainer and consultant, providing pragmatic information governance support to a wide range of clients.