Our Approach
Our training methods have been researched and are based on the psychology of teaching and how people learn.“Think privacy by design; lead by example and don’t make training a tick-box exercise.”
Our Vision
Our Vision is to help support and grow all that is Information Governance and Data Protection.
Jacqueline is highly qualified with an MSC in Healthcare Management, BA Hons in Business Management, and holds a BSC Certificate in Freedom of Information and a Data Protection Practitioners qualification.
Jacqueline has spent 10 years working within the NHS and has extensive experience working with all aspects of Data Protection and Information Governance. Jacqueline’s creative leadership style and proactive approach to data protection has led her to be an inspirational leader and as quoted by her colleagues and clients “her positive attitude is infectious” and “totally human in her approach”.
Laura is an accredited Police Detective having spent 11 years working within the Police service. Laura left the police to pursue a career within Information Governance and is now a qualified Data Protection Practitioner.
Laura holds outstanding Investigative skills and has a keen eye for detail. Over her time in the police she worked in a variety of roles including Serious and Organised crime, Fraud, Intelligence, Child Abuse, Cyber Crime, and Bribery and Corruption.
Sue is bringing a wealth of work experience to LTD having worked for over 15 years in investment banking as a trader before having a family and more recently 8 years in a retail buying office. Sue is hot on organisation and attention to detail and she believes these skills will aid her as she develops the office operation at LTD.
She is really excited to be joining Jacqueline & Laura and is already passionate about LTD and it’s vision to help support and grow all that is Information Governance by innovative methods of training.
Always happy to help !
Barry started his career as a nurse in the RAF, later moving into IT Training for a privaet company. In 1997, Barry returned to nursing and in 2000 became the Data Protection Officer, and then the Information Governance Manager at West Suffolk Hospital. Barry founded and has Chaired the Eastern Region IG Forum since 2003, and chair of the NHS Strategic Information Network (SIGN). Barry prefers face-to-face training to e-learning and is an advocate of Information Governance Peer review. In February 2014 Barry became the Head of IG & Health Records at Colchester Hospital. He is now an independent data protection consultant and trainer. Barry has extensive knowledge assessing and implementing GDPR/Data Protection readiness programs.
Andrew is an ambitious and highly motivated health and social care professional with over 20 years’ experience in the sector. He is a passionate Information Governance and Data Protection practitioner who, since 2005, has worked with a variety of healthcare information processes across the NHS and independent/charity sector, including provider, shared business and commissioning services. Andrew works with passion and enthusiasm to maintain the Confidentiality, Integrity, Availability and Accountability of patient and staff Personal Confidential Data, as well as corporate information. Andrew thoroughly believes that when it is expertly managed, it improves the experience and quality of care that patients receive, while maintaining organisational professionalism and reputation.
Emily is a highly focused PRINCE2 certified and Information and Records Management Society accredited professional with extensive public sector records management experience and clients within the private sector. Emily is a key influencer, negotiator and filled with enthusiasm for what at times can be considered a dull subject(!) – with these skills Emily is able to portray the importance of compliance to senior staff and boards and undertake large projects to change an organisation’s approach to records management, delivering within budget and on time. Emily is keen to provide knowledge and advice surrounding solutions to either pre-existing records management problems or setting up systems to get the best out of a systems functionality.
Tim is an experienced and dedicated Information Management and Governance professional who has worked for local councils and is currently working at the Imperial college in London. Tim currently chairs the Information Governance for Higher Education (IG4HE), a peer discussion group bringing information management professionals from across London together. He also contributes to the HEFE Information Compliance group.
Paul believes in bridging the gap between vulnerability, technology and protection. Setting up his own company Jungo in April 2018, a wellbeing, security and safeguarding company in order to further his passion around cyber security, privacy and online protection as a whole. This following just under six years in the Norfolk and Suffolk Police operating in intelligence, counter terrorism and lastly in cyber security as advisor for 2 years to the public and business community spanning both counties. Specialising additionally in online fraud, exploitation and mental health linked with our technology. A professional host and public speaker, Paul is an energetic and engaging trainer no matter the subject matter.
Debbie is a passionate and motivated information governance professional with more than 34 years’ experience in the Public Sector.She has extensive experience and qualified knowledge of information governance legislation including the Data Protection Act, Freedom of Information Act, Environmental Information Regulations, Regulation of Investigatory Powers (RIPA) Act 2000 and not forgetting GDPR.A qualified FE/HE lecturer and a trainer, Debbie has delivered IT and IG training courses to a wide range of organisations and believes that you can’t beat practical training and discussions to support learning.
Ralph has spent nearly two decades working at the intersection of privacy, security and risk management. He believes good information governance adds business value to achieve business objectives and return on investment. His key passion is in using his knowledge of privacy laws and information governance standards to help businesses develop and grow, engaging stakeholders, and delivering complex projects within the information governance sphere. He is an experienced speaker and thought leader, speaking at IAPP, NADPO, IRMS, BCS, Data Protection Forum and other conferences and has strong Information Security training and consultancy background, specialising in ISO/IEC 27001.Ralph is a trusted advisor on Global Privacy and Security compliance, practices and management.
Graham Snow has jokingly taken to calling himself an Information Shepherd. With a diverse career in Information Management Consultancy, Data Architecture, and as a former local authority Records Manager, it’s easy to see why he’s trying to keep it light. Graham started his career in IT, building systems and training users. It’s here that he developed a passion for communicating technical and specialist ideas in an accessible and fun way. He loves to teach and engage people in subjects they may never before have found exciting. This carries over into his passion for regularly presenting at conferences and events, and to teaching coding to kids of all ages. He has extensive experience delivering Records Management projects and strategy to central government, local government, NGOs and the police, before finding a home in the higher education sector at the University of Hertfordshire. Graham has 15 years of experience in EDRM systems (including OpenText, TRIM and SharePoint), and in helping organisations to move Records Management forwards in practical ways, especially under difficult circumstances. He specialises in developing Information Asset Registers and Retention Schedules, as well as scanning and digitisation projects.
